Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from iLoveInns.com (the “Site”).

As the leading provider of information on bed and breakfast and country inns, we want you to feel comfortable searching and exchanging information on our site. We realize the importance of feeling safe online and are fully committed to ensuring that your privacy is respected and protected. Our Privacy Policy below outlines the type of information we typically request of you while you are within the Site, as well as ways in which we process and, sometimes, disseminate information collected from you. The Site you are about to view complies with the following Privacy Policy. We can be reached by e-mail at concierge@iloveinns.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

How we protect and secure your information

The Site has numerous security measures in place to protect you from the loss, misuse and alteration of the information under our control, including your credit card information if you choose to conduct an e-commerce transaction on the Site.

The Site uses industry-standard tools, such as firewalls, to ensure that your information is secure and confidential.

USE OF EZIGDPR SERVICES

We use the encrypted third-party cookie _ezigdpr_d76318c1df4c5b4c on the domain fast.ezigdpr.com to store information about your citizenship status.

Data stored includes: a unique anonymous identifier; your citizenship status (yes/no) and the date you made the selection.

For non European Union visitors (i.e. "No" selection), we also store the IP address used to make selection, which allows for a more complete audit trail.

This data, as well as a log of changes to the data, is stored in the EziGDPR database. For more information, visit www.ezigdpr.com.

MISCELLANEOUS

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

IP ADDRESS
Your IP address is a number that is assigned by your ISP (Internet Service Provider) to your device to identify its location. We use your IP address to help diagnose problems with our server and to administer our website. We also sometimes use IP addresses to ban devices that may demonstrate malicious intent to our server’s security.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at concierge@iloveinns.com or by mail using the address provided below:

PO Box 669, Dana Point, CA, 92629, United States