One Cathedral Avenue, Rockport, MA 01966, USA    
  • Free Night Participating Inn

Peter Twachtman


Circa 1846. This Greek Revival inn's namesake, Ralph Waldo Emerson, once called the place, "thy proper summer home." As it is the oldest continuously operated inn on Cape Ann, decades of travelers agree...

Get a Free Night at this inn

The dates this property will honor the certificate are October-May, Sunday-Thursday, subject to availability.

- One Night Free: This property is featured as participating in the Buy-One-Night-Get-One-Night-Free program.

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The Emerson Inn ruined our first family beach vacation with our one-year old daughter! Our family was forced to leave the Inn and we returned today completely crushed and disappointed. We booked a king balcony room ($359/night) and upon arrival were sent to a king, non-balcony room. Mitch, at the desk (whom I spoke to during my phone reservation) informed me that it was a misunderstanding and I should have read my confirmation email. The king non-balcony room that we were put in for the first night was practically too small for our one year old's portable crib and the bathroom door would not close, making any privacy and romance completely impossible. On our second night, and because of the Inn's reservation mistake, we had to repack all of our family things and move to the queen balcony room. This room had an air conditioner that literally smelled of a wet hamster cage, completely disgusting! The bed was backbreaking and equivalent to something you might find at an Econolodge and we tried sleeping without the air conditioner to relieve the odor, but the weather was 90 degrees this week and left all of us without sleep, including our baby who is typically a great sleeper. We were up all night in this awful bed while listening to our neighbor snore since there is no soundproofing between rooms, completely miserable!! The staff had planned to have us move for the THIRD time because of their booking mistake (which they condescendingly blamed on us) to another room today, but we were all so sleep-deprived and disgusted by the odor and condition of the rooms that we left at 7am this morning after again informing the staff of our great disappointment. Moving rooms three times is also quite an ordeal with a baby! We were told that we would not have to pay for tonight, but since we didn't leave early yesterday, they probably wouldn't be able to book the room for tonight and we were charged for three completely miserable nights! We were given a $50 coupon off of dinner at their restaurant, hardly a gesture that could come close to making us feel better about packing up and taking our family home early from a trip that we were so excited about taking! We are all back home today unpacking and napping, another day lost that should have been spent away from home relaxing and enjoying the beach!
Boston, MA

Management Response
It is our greatest desire, for our Guests to have an enjoyable stay here at The Emerson Inn By The Sea. When we receive comments, like the one printed above, we take this very seriously. It is unfortunate that the room type booked was not the one the Guest had expected. This is why we send out detailed confirmation letters. Our staff made all reasonable efforts to correct the situation and to place the Guest in a comparable and comfortable room. We have received numerous compliments on the comfort of our premium mattresses. Our A/C units are on a regular maintenance schedule. There may be a slight moisture build up that will subside shortly after the unit is turned on. This is due to our close proximity to the Ocean. We sincerely apologize for any inconvenience this may have caused our valued Guest. Thank you. Stephan Amesoeder General Manager Emerson Inn By The Sea
This response is the subjective opinion of the management representative and not of or American Historic Inns, Inc.
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This review is the subjective opinion of an user and not of or American Historic Inns, Inc.


We were very impressed with every aspect of the Emerson Inn.

My ratings for this property      
Did you find this review helpful? Yes (0 votes)
This review is the subjective opinion of an user and not of or American Historic Inns, Inc.

At A Glance

2 Review(s)
50% would stay again
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Very Good




Other Ratings: "3 AAA Diamonds, ""3 Mobil Stars, "iLoveInns Guests

Publicity and Press Reviews

Yankee Magazine Travel Guide to New England "Must-See" Destination, Arrington's Inn Traveler, The Discerning Traveler, Karen Brown's Guide to New England, TV 40 Springfield.


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